I wanted to thank all of you [Mark, Phil, Chad at the DC/NoVA facility in July 2012] once again for the excellent, caring, and professional way you handled Savannah’s medical crisis on July 19. Thank goodness the news turned out to be good news, and she is fully recovered and has absolutely stumped the vet at Seven Bends with her “miraculous” recovery. [But] all of it could have turned out much, much differently if it weren’t for the quick decision making, the appropriate contacts made, and the great coordination between all of you, my emergency contact here, and Dr. Connor at 7 Bends.
I was dismayed when I came out of my eye surgery on Thursday afternoon to learn what had happened, but was so reassured when I knew you had all done everything absolutely the way it need to be done.
I am beyond impressed with all of you, eternally grateful, and glad that Savannah had such good “angels” around her when she needed them. Thank you again — Country Dogs is the best!!!