Please send my thanks to Ruth and Tom [and John]. Blackie and Ben seem to have had a great time [at the NYC/NJ/PA facility in June 2011]. Tom said it took Blackie a little while to feel comfortable, but she adjusted well after 2 days. They came home much more happy than they have ever come home from a regular kennel. I was so thankful for the pictures Tom sent of them in the run wagging their tails. I felt so comfortable about the care they were in that I didn’t worry at all while I was on vacation. Thank you so much. We are all ready for next year’s vacation both the family and the dogs. However I’ll be calling if I need you sooner.